SHIPPING POLICY

  • Shipping Charges: Orders may be held until shipping charges are paid. Once your order is fulfilled, a tracking number will be emailed to you. While we strive to meet shipping estimates, actual delivery times depend on the postal service and are beyond our control. Celestial Wings is not responsible for delays, reroutes, or failed deliveries.
  • Customs and Import Taxes: Buyers are responsible for any customs and import taxes. Please be aware that delays due to customs are not under our control.
  • Contact Us: For any questions or concerns, please email us at info@celestialwings.ca.

RETURN/EXCHANGE POLICY

We are unable to offer refunds, exchanges, or cancellations due to the nature of our products. However, if you encounter any issues with your purchase, please contact us immediately. We are committed to your satisfaction and will do our best to resolve any concerns.